Smart home repair and system takeover.

For systems that fail, were never finished, or were left behind by an installer who no longer answers. We evaluate first, keep what works, and rebuild the rest.

A half-finished living room with protective paper on the floor, furniture under dust sheets and one work lamp lit

Can OneTen fix a smart home
installed by someone else?

Yes. We document what is installed, stabilize the urgent failures, and give you a written recovery plan in plain language. Usable equipment stays.

Signs the system needs a rebuild

  1. 01Apps disconnect or fail without a pattern
  2. 02Wi-⁠Fi is unreliable in parts of the house
  3. 03Audio and video do not stay in sync
  4. 04Lighting and control respond slowly
  5. 05You rely on several remotes and apps
  6. 06The original installer no longer responds
  7. 07There are no drawings, passwords, or device records
  8. 08Every fix creates another problem

Diagnose first. Replace second.

  1. 01

    Map the symptoms

    What fails, when, who it affects, and what has already been tried.

  2. 02

    Find the causes

    Network, power, control, wiring, configuration, documentation, and remote access.

  3. 03

    Stabilize, then plan

    Urgent failures first. Then a written sequence for the rest, with what stays and what changes.

A system you can understand again.

  • A plain-language report

    What is installed, what is at risk, what can stay, what should change, and in what order.

  • No forced rip and replace

    Equipment is judged on condition, compatibility, security, and support. Good equipment stays.

  • One point of accountability

    You are not coordinating manufacturers, internet providers, electricians, and the previous installer.

Fixed.

A wall of walnut millwork with a closed door fitted with a small brass pull, beside a console with books, a bowl and a lamp.
02Equipment moved behind a door
An upstairs hallway in an older house with smooth new plaster, a wool runner on the oak floor and a lit lamp on a console table.
03Rewired, drywall fixed
A completed living room at dusk with a coffered ceiling, a limestone fireplace, lamps lit and tall windows onto bare oaks.
01After the rebuild

Questions worth asking early.

Do you have to replace everything?

No. The evaluation exists to find what can stay, what can be repaired, and what is causing the instability.

What happens after the evaluation?

You receive findings, priorities, and a proposed sequence. You decide whether to do the urgent work, the full plan, or neither.

Tell us what the building needs to do.

Tell us about your project